SoftJoys Datarecovery



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Company's history Our abilities Media about us Clean Room Customer responses Gallery
HDD data recovery CD, DVD data recovery USB Flash drives data recovery Memory cards data recovery RAID data recovery Price List Delivery methods
Design of modern HDDs FAQ (frequently asked questions)
User's typical blunders Self-diagnostics advices HDD: how to avoid troubles Audio/Video
Location Phone: +7-812-373-9620 LiveJournal blog


Site news

Using our Online Customer Support you are able to track your orders, exchange messages with our stuff and even make your decisions when it is necessary (f.e. confirming opening drive in clean room etc).

One more article is translated to English for the Basics section: “Brief description of the design of modern HDDs” by Leonid Taranovsky

We start our Basics section in English with FAQ by Leonid Taranovsky.

New famous photos in our photogallery.

Customers responses show the opinions and responses on our work from well-known people and firms, which are our customers. Worth looking at!

We're talking with you and answer your questions in our LiveJournal.

Price list

Prices are shown as ranges, because it is not always possible to set the final cost immediately.
The work starts only after the initial free diagnosis and when the customer agrees with the cost.

Prices are always reconciled before the start of the work!

It is possible to carry out the work in parts, with partial payment for the work done.

Chapter “Basics” on our site shows technical aspects of different storage devices.

HDD data recovery

A hard disk drive (HDD) is a high-tech device that combines precise mechanics and a complex electronic part, a controller. Both the electronic and mechanical parts of an HDD can fail (see Self-diagnostics advices). The effort required to recover the data is determined by the type and features of each specific fault.

The table lists most frequent typical faults and estimate costs of effort to repair the disk.

Fault symptomsPossible causeCost, €
HDD platters do not spin,
and BIOS does not recognize the HDD
The HDD controller is faulty250−400
The computer’s power supply unit does not start when the HDD is connected to the system boardA short circuit in the controller250−400
HDD platters spin, but make a clattering noise, and BIOS does not recognize the HDDThe head carriage is faulty,
possibly the magnet surface is damaged
HDD platters spin,
but BIOS does not recognize the HDD
HDD service data are damaged250−600
BIOS does recognize the HDD,
but data is inaccessible
Surface defects, service data are damaged, the head carriage is faulty, logical inconsistency  250−1000
The operation system does not startLogical inconsistency, HDD is re-formatted, checkdisk has worked incorrectly250−600


CD, DVD data recovery

Fault typeCost, €
Logical inconsistency200−400
Mechanical damages400−600


USB Flash drives data recovery

Fault typeCost, €
Logical inconsistency (no need to extract memory chip)250−400
Need to (un)sweat NAND chip 400−600


Memory cards (MMC, CF, SD, MS, xD, SM, PC Card and other) data recovery

Fault typeCost, €
Logical inconsistency (no need to extract memory chip)250−400
Need to (un)sweat NAND chip 400−600


RAID data recovery

Basic price for RAID data recovery is 1500 €.
The final cost is determined by the complexity of works and may be higher.


The cost of shipment is not included into the prices and is to be paid additionally.

Taxes are not included into the prices